Last Updated: November 2025
CosmicRx Inc. (โCosmicRx,โ โwe,โ โour,โ or โusโ) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our websites (cosmicrx.com, academy.cosmicrx.com, shop.cosmicrx.com, or any related domains), purchase our products or services, or otherwise interact with us (collectively, the โServicesโ).
By using the Services, you agree to this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
We collect information that you voluntarily provide and data automatically generated by your use of the Services.
a. Information You Provide
- Account & contact information: name, email address, postal address, phone number, date of birth (optional for astrology services).
- Payment information: billing address and limited payment details processed through secure third-party providers such as Kajabi, Shopify, and Stripe.
- Profile data: birth date, time, and location for astrology readings (optional and used solely for chart generation).
- Communications: messages, form submissions, survey responses, and customer-support requests.
- Event data: registrations, ticket details, and attendance history.
b. Information Automatically Collected
- Device and log data: IP address, browser type, operating system, referring URLs, and time-stamps.
- Usage data: page views, clicks, and navigation paths.
- Cookies & tracking technologies: small files that enable site functionality, analytics, and personalized advertising.
2. How We Use Your Information
We process data for the following purposes:
- To operate, maintain, and improve the Services.
- To process transactions and deliver purchased products or memberships.
- To provide customer service and respond to inquiries.
- To send administrative messages (e.g., receipts, account notices).
- To deliver marketing emails, newsletters, and promotional offers (you may unsubscribe at any time).
- To personalize your experience and recommend relevant products or courses.
- To comply with legal obligations and prevent fraudulent activity.
3. Legal Bases for Processing (Pursuant to GDPR)
If you reside in the European Economic Area (EEA) or United Kingdom, we process your data under one or more of the following legal bases:
- Your consent (for newsletters and optional analytics).
- Contract performance (to fulfill purchases or memberships).
- Legal obligation (to maintain records or respond to lawful requests).
- Legitimate interest (to operate and market our business, provided your rights are not overridden).
4. Sharing of Information
We share data only as necessary:
- Service providers who assist with payment processing, hosting, email delivery, analytics, advertising, or fulfillment (e.g., Kajabi, Shopify, Stripe, Google Analytics, Meta Ads).
- Legal compliance with subpoenas, court orders, or regulatory requests.
- Business transfers in connection with a merger, sale, or acquisition.
We do not sell personal information.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to:
- Enable core functionality (shopping cart, login).
- Analyze site performance.
- Personalize content and ads.
You can manage cookies through your browser settings or use a โDo Not Trackโ option; however, some features may not function properly.
6. Data Retention
We retain personal information only as long as needed to fulfill the purposes outlined above or as required by law. Financial records are typically retained for seven years.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including HTTPS encryption and secure third-party payment processors.
No system is 100% secure; use of our Services is at your own risk.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access or request a copy of your personal data.
- Correct or update inaccurate data.
- Request deletion (โright to be forgottenโ).
- Object to or restrict certain processing.
- Withdraw consent for marketing.
- Opt out of sale or sharing under CCPA/CPRA (we do not sell data).
Submit requests to [email protected]. We may require identity verification.
9. Childrenโs Privacy
Our Services are not directed to children under 13 (16 in the EEA). We do not knowingly collect data from minors. If you believe a child has provided information, contact us for deletion.
10. International Transfers
If you are located outside the United States, your data may be transferred to and processed in the U.S., which may have different data-protection laws. By using the Services, you consent to such transfers.
11. Email Marketing and Communications
By subscribing to our newsletters or purchasing from us, you consent to receive periodic emails.
You may unsubscribe via the link at the bottom of each message or by contacting [email protected]. We comply with the CAN-SPAM Act and GDPR marketing rules.
12. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices. Review the policies of any site you visit.
13. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Revisions will be posted with a new โLast Updatedโ date. Continued use of the Services indicates acceptance of the revised policy.
14. Contact Us
For questions, requests, or complaints, contact:
CosmicRx Inc.
Email: [email protected]
Mailing Address: New York, NY USA
If you are located in the EEA, you may also lodge a complaint with your local data-protection authority.
